Mystery Shopping Report Sample
This is where things can get difficult if you are underprepared with your paperwork and your organisation.
Mystery shopping report sample. Become a better mystery shopper with these tips. Understanding this helps retailers. Here we ll share 35 sample mystery shopping survey questions and explain the most brand appropriate and cost effective way to tackle these surveys. Other programs fail to deliver on all three.
Sample mystery shopping report summaries narrative the following are examples of descriptive and objective summaries from well written mystery shopping reports. Mystery shopper checklist app. Below are a few examples of a mystery shop report. I recommend making four of your own writing samples that can be used when filling out applications to mystery shopping companies.
Kevin leifer august 10 2016. If you receive a. And how it affects the potential for making more money. These are meant to be used as a guide feel free to put your own spin on them.
Mystery shopping report pdf samples will really help you to understand what is required. There were 25 yes and no questions to answer and the description of what happened. Iauditor the world s 1 mobile retail inspection app can help you replace paper based questionnaires and forms with a digital checklist app. 35 sample mystery shopping survey questions for retail brands.
Some yield customer experience insights that are reliable useful and ultimately very profitable. Here is a mystery shopping sample report i did for a restaurant in texas in 2009. Capture feedback in real time with the use of your mobile device or tablet with iauditor you can. You need the right people shopping your stores.
If you re a restaurant bank qsr home improvement retailer clothing retailer car dealership manufacturer real estate conglomerate or any organization looking to have quality photographs added to your mystery shopping reports contact us today. Great report good grade opportunity for more or better paying shops. Top ten shopper mistakes. The goal is to end up with a play by play account from arrival to departure.
A great place to start mystery shopping is marketforce and they have a wide choice of food shops. It is an essential part of the process so people can understand the way their service makes people feel. When in doubt look at the format on the sample and use it as a guide. To get the results you want out of your mystery shopping program you need to know which questions to ask and the best way to ask them.
Not all mystery shopping programs are created equal. It was asked to give 4 points for each yes question and 0 points for each no. Have secret shoppers discreetly and conveniently observe and gather feedback. A mystery shopper report example.
You must comment on any questions that you answered no to.